Privacy Policy

At Upstream Creatives, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

We may collect the following information:

  • Name and surname
  • Email address
  • Phone number
  • Company information
  • Billing information
  • Information submitted through contact forms
  • Website usage and analytics data

How We Use Your Information

We use collected information to:

  • Provide our services
  • Process invoices and payments
  • Respond to enquiries
  • Improve our website and services
  • Communicate important service updates
  • Meet legal and regulatory obligations

Payment Processing

Payments may be processed through trusted third-party payment providers. We do not store your payment card information on our servers.

Information Sharing

We do not sell, rent, or trade your personal information.

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You may disable cookies through your browser settings if preferred.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

For privacy-related enquiries, please contact:

Upstream Creatives

Email: info@upstreamcreatives.co.za

Website: www.upstreamcreatives.co.za