Terms and Conditions

These Terms and Conditions govern your use of the Upstream Creatives website and services.

By accessing or using our website, you agree to these Terms.

Services

Upstream Creatives provides digital services, including but not limited to web development, design, branding, consulting, and related digital solutions.

Quotes and Payments

All quotations provided are valid for the period stated on the quotation.

Work may commence only after acceptance of the quotation and any required deposit payment has been received.

Invoices must be paid within the agreed payment period stated on the invoice.

Client Responsibilities

Clients are responsible for providing accurate information, content, feedback, and approvals necessary for the completion of services.

Delays in providing required information may affect project timelines.

Intellectual Property

Unless otherwise agreed in writing, intellectual property rights for completed work will transfer to the client upon full payment of all outstanding invoices.

Upstream Creatives reserves the right to display completed work within its portfolio unless otherwise agreed.

Limitation of Liability

While we strive to provide reliable services, Upstream Creatives shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

Website Availability

We make reasonable efforts to keep our website available and operational, but do not guarantee uninterrupted access.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be published on this page.

Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Contact Information

Upstream Creatives

Email: info@upstreamcreatives.co.za