Upstream Creatives

Privacy Policy

How we collect, use and look after personal information.

Upstream Creatives respects your privacy and is committed to protecting personal information in line with the Protection of Personal Information Act (POPIA).

Information we collect

  • Name and surname
  • Email address and telephone number
  • Business name and project details you submit
  • Billing information when we invoice
  • Website usage and analytics data

How we use it

  • To respond to enquiries and provide services
  • To process invoices and payments
  • To improve the website and our work
  • To meet legal obligations

Payments

Payments may be processed through trusted third-party providers. We do not store payment card details on our servers.

Sharing

We do not sell, rent or trade personal information. We may share information with processors who help us host the site, send email or run analytics, under appropriate agreements.

Cookies

The site may use cookies and similar technologies for essential function and analytics. You can disable non-essential cookies in your browser.

Your rights

You may request access to, correction of, or deletion of your personal information. Contact info@upstreamcreatives.co.za.