Question 1

How do I get a quote?

Accepted Answer

Use the project form on this page, or email info@upstreamcreatives.co.za with a short brief. We reply with questions if needed, then a scoped proposal — not a generic package dump.

Question 2

How long does a project take?

Accepted Answer

A focused website is often four to eight weeks once content and decisions are available. Custom systems and stores take longer. We estimate after we understand the work.

Question 3

Do you work with clients outside South Africa?

Accepted Answer

Yes. We work remotely with clients internationally, and we are used to video calls, shared documents and asynchronous updates.

Question 4

Can you maintain a site after launch?

Accepted Answer

Yes. Hosting, care plans, content updates and technical maintenance are part of the offer. A launch without an owner is how sites decay.

Question 5

Can we see relevant work?

Accepted Answer

The Work section collects case studies from live projects. If you need a closer match to your industry, say so in the form and we will point you to the most relevant examples.

Question 6

Do you train us to update the website?

Accepted Answer

Yes, when the project includes a CMS. We would rather you can change a service page than wait on us for a paragraph.