Field app / Operations · Product concept

Roadside dispatch

Jobs, map, driver and ETA in one flow — built for the call that cannot wait.

The product

How it looks in use.

A towing and roadside concept: the person on the shoulder sees a driver coming; the operator sees the board. Nobody is coordinating it in a group chat.

Technology

Live map and routing
Job board
Driver and customer views
Status and ETA
Built as a product concept

Dispatch dashboard on a laptop next to a phone tracking a tow truck. — Operator board and customer tracking — the same job, two views.

Field tracking phone beside other operational products. — Live map, driver and ETA without a phone tree.

Features

What it does.

01
A job lands once
Intake, location and vehicle details become a job — not a voice note plus a pin plus a screenshot.
02
The board sees the fleet
Open jobs, drivers and status on one map. Dispatch is a decision, not a rumour.
03
The customer sees an ETA
A live track and a time. That is the difference between panic and waiting.
04
Driver and desk share a picture
The person in the cab and the person on the phone are not working from two different stories.

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